Só Hotels

Só Hotels is an Irish hospitality group operating multiple premium hotel properties across Ireland, each offering distinctive experiences with a focus on exceptional service and dining.

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Facing critical shortages of culinary talent and hospitality managers across their properties, Só Hotels struggled with the bureaucratic complexities of international recruitment and work permit renewals. By partnering with Recruitroo, they successfully staffed multiple executive chef positions and managerial roles while eliminating the administrative burden on their HR team.

Só Hotels faced a dual challenge that strained their resources and threatened service quality:

• Severe shortage of culinary talent – Unable to find qualified executive chefs and kitchen staff locally.
• Hospitality management gaps – Critical managerial positions remained unfilled despite extensive local recruitment.
• Overwhelming permit paperwork – HR team spending excessive time on complex immigration documentation.‍
• Ongoing renewal management – Constantly tracking and processing permit renewals for existing international staff.

Before discovering Recruitroo, Só Hotels' HR team was stretched thin:

• Manual international recruitment – Managing complex overseas hiring processes themselves.
• Paper-heavy permit applications – Collecting, organizing, and submitting extensive documentation.
• Constant deadline tracking – Monitoring renewal dates across multiple international employees.
• Limited visibility into processes – Unclear status updates and timelines for applications.

What they desperately needed was a solution that would:

• Eliminate administrative burden – Free their HR team from repetitive paperwork and processes.
• Provide process transparency – Offer clear visibility into application status and timelines.
• Ensure talent quality – Deliver qualified culinary and managerial candidates who met their standards.‍
• Create sustainable processes – Establish reliable systems for both initial hiring and ongoing renewals.

Só Hotels found immediate relief through Recruitroo's comprehensive platform:

1. User-Friendly Dashboard: Eliminating Confusion and Administrative Burden
   
   • Provided intuitive interface to track all application statuses and deadlines.
   • Transformed opaque government processes into clear, manageable workflows.
2. Complete Task Handover: Liberation From Repetitive Work
   
   • Enabled full delegation of administrative tasks to Recruitroo's specialized team.
   • Eliminated need for HR to master complex immigration regulations and procedures.
3. Holistic Talent Solutions: Fulfilling Critical Culinary and Management Needs
   
   • Delivered qualified executive chefs, kitchen staff, and management personnel.
   • Managed end-to-end process from recruitment through arrival and onboarding.

With their international recruitment and compliance challenges handled by Recruitroo, Só Hotels can now:

• Focus on core HR initiatives – Redirect team resources to strategic priorities instead of administrative tasks.
• Plan proactive talent strategies – Anticipate staffing needs rather than constantly reacting to shortages.
• Maintain consistent service quality – Ensure uninterrupted excellence in culinary offerings and guest experiences.
• Expand with confidence – Consider new properties or concepts knowing they have reliable access to necessary talent.

What began as a solution to overwhelming paperwork has become a strategic advantage, enabling Só Hotels to maintain their exacting standards across all properties while freeing their HR team to focus on initiatives that directly enhance the guest experience.